At GYAT GUMMIES, we are dedicated to providing our customers with premium quality dietary supplements to support their health and wellness journey. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction. Therefore, we offer a 30-day return policy for unopened and untampered products.
Return Eligibility:
Only unopened and untampered products are eligible for return.
Products must be returned within 30 days from the date of purchase.
Original proof of purchase, such as a receipt or order confirmation, is required for all returns.
Return Process:
Contact our customer service team at [Customer Service Email/Phone Number] to initiate the return process.
Provide your order details and reason for the return.
Our customer service representative will guide you through the return process and provide you with a return authorization number (RMA) if applicable.
Pack the product securely in its original packaging to prevent damage during transit.
Include the original proof of purchase with the returned product.
Ship the product to the address provided by our customer service team.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping service to ensure safe and timely delivery of the returned product.
Refund Process:
Once we receive and inspect the returned product, we will issue a refund to the original payment method used for the purchase.
Refunds will be processed within [X] business days after the returned product is received and inspected.
Shipping and handling fees are non-refundable unless the return is due to an error on our part or a defective product.
Exclusions:
Opened or tampered products are not eligible for return.
Returns requested after the 30-day return period will not be accepted.
Returns without a valid proof of purchase will not be processed.
We value your trust in GYAT GUMMIES, and we are committed to providing excellent customer service. If you have any questions or concerns regarding our return policy, please don't hesitate to contact us.
Thank you for choosing GYAT GUMMIES for your dietary supplement needs.
Sincerely,